About Ross Roofing
Meet the Monterey Peninsula’s most trusted roofing company
Ross Roofing is a family owned and operated roofing & solar business that has been in business since 1950. We service both commercial and residential areas. With an excessive amount of competitors in the industry, it can be difficult to distinguish one roofing and solar company from the next, let alone compare services and make an educated decision.
Ross Roofing is aware that the contracting – or to be specific – the roofing and solar industry is extremely competitive, and there are multiple options to choose from. As a result, we have developed some very important processes to distinguish ourselves from the marketplace.
In an industry that rarely changes its approaches and processes, Ross Roofing is a different breed of company, utilizing technology and its latest conveniences to further enhance our customer service levels and the overall way that we service out clientele.
The general marketplace and the typical customer have changed greatly in the past 20 years. Since Ross Roofing has a long history of serving the community, we have seen these changes, and that has allowed us the opportunity of innovating and adapting with the marketplace, according to the new customer’s needs. We are always implementing the latest technology and finding ways to improve our strategies, concepts and ideas to ensure the most satisfaction possible for the customer.
“Our main philosophy has always been to treat the customer right, fairly and with a Christian themed ‘do unto others’ philosophy.”
– Mike Ross, Owner
And with 70 years of experience, we have had an extended amount of time to build an exceptional legacy–something that we intend on keeping and exceeding over the next few years. That length of time has awarded us with an excellent reputation which is one of the biggest factors to pay attention to when choosing a roofing company.
The area’s ONLY Diamond-Certified roofing company
Diamond Certified’s rigorous 12-step company certification process is the most reliable anywhere. DS surveys a large, random sample of REAL customers by telephone to get the most accurate rating and verify only actual customers are responding. By surveying from a company’s entire customer base, it ensures the results of its study, good or bad, truly represent the company’s customer satisfaction level. All responses for each Diamond Certified company are displayed on its Diamond Certified Company Report page.
Each respondent is identified by first name and last initial to protect their privacy. If a response is overtly negative or a respondent’s first name is easily identifiable because of uniqueness (either due to its rare use in American society or because of small respondent sample sizes), the name will be altered using a strict formula. This is to protect the anonymity of the respondent while including their feedback for other consumers to review.
Companies must score Highest in Quality and Helpful Expertise™ (a 90+ on a 100 scale) and pass all our credential-based ratings to earn Diamond Certified. By requiring such a high score to qualify, DS cuts out mediocre and poorly performing companies. It then conducts ongoing research and ratings to ensure all companies maintain their high performances.
Other organizations agree: Ross Roofing can’t be beat!
Owens Corning Roofing Platinum Preferred Contractors are the top tier of the Owens Corning exclusive network. They meet strict standards for professionalism, reliability and unparalleled craftsmanship. Only they can offer Owens Corning’s best roofing system warranty.
The new BBB rating system relies on an A+ through F letter grade scale. The grades represent BBB’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB. The ratings system relies on a proprietary formula that takes into account 17 factors based on objective information and actual incidences of a business’s behavior that have been verified and evaluated by BBB professionals. Click here for more information.
When a review is labeled ‘TrustLink Verified Review’, it means that the customer who wrote the review was engaged in some type of business transaction with the company. This label is added to the review only if we can verify that the experience in the review took place. Potential customers reading a ‘TrustLink Verified’ review can use the information to help them decide which reviews are helpful in their decision to do business with the company. If a review is not marked as ‘TrustLink Verified Review’, it doesn’t mean that the customer didn’t have that experience with the company. It simply means that we weren’t able to verify that the transaction took place because the customer did not go through one of our channels of communication with the company. Click here for more information.
Unlike low-cost commodity-driven roof systems, a high performance FiberTite roof is part of an overall roofing system that requires a higher level of product knowledge. Even the most experienced FiberTite single-ply roofing contractor can benefit from a refresher course.